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We will replace/refund any defective products within 30 days of the customer receiving the products. Please contact us by phone (718) 7870664 or email before returning a product. 
All non-defective items are subject upto a 50% restocking fee.
Shipping and handling charges are not refundable.

Ship all returns to:

Directline II USA Inc
461 Ave P.
Brooklyn NY 11223 

Please contact us via e-mail or by telephone 718-787-0664 and let us know if you are planning to return the books.

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